Reference Information:
Title: A Conversational Interface to Web Automation
Authors: Tessa Lau, Julian Cerruti, Guillermo Manzato, Mateo Bengualid, Jeffrey P. Bigham, Jeffrey Nichols.
Venue: UIST’10, October 3–6, 2010, New York, New York, USA.
Summary: The researchers who published A Conversational Interface to Web Automation worked to create a more natural way issuing commands to web pages. Using various ways of parsing commands, they came up with an interpreter which can understand normal English phrases instead of commands built with a strict syntax.
The system uses an open API, and works using SMS, Twitter, Email, a native Android application, Unix CLI, a lightweight webpage, and a REST API. The API has a 77% success rate, and the users of the system were overall satisfied with it's use.
Discussion: This article was fairly interesting. Natural language parses are an area of HCI which could use significant amounts of research. Unlike more out there areas of HCI, natural language processing has immediate and apparent benefits.
Being a web developer I foresee this system making user experience easier. I'm also glad the system integrates so many different methods of communication from twitter to the cli.
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