Title: Living With Complexity
Author: Donald A. Norman
Editors: The MIT Press (2010)
Chapter 3:
Summary: In the third chapter of Living with Complexity, Norman discusses how with increased numbers, there is increased complexity. When trying to remember several different things, such as computer passwords, the complexity involves greatly each time you add a new item. Norman elaborates, discussing scaling problems, and how complexity increases exponentially, not linearly.
Discussion: This chapter remained interesting, although a lot of what was discussed seemed pretty straight forward or obvious. Overall however, it was still entertaining to read, and highly enlightening.
Chapter 4:
Summary: In his fourth chapter, Norman discusses social signals, and the inherent environmental cues that people pick up on. He discusses perceived affordances as well, and discusses several instances where cultural values actually end up complicating things further.
Discussion: As someone who has to drive from College Station to Washington DC every summer, I really appreciated his discussion on traffic. Some of his observations were incredibly insightful.
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